- Liveagenta Multichannel Help Desk Software Downloads
- Liveagenta Multichannel Help Desk Software Windows 10
- Liveagenta Multichannel Help Desk Software Download
- Liveagenta Multichannel Help Desk Software Developer
Your customers are ready to connect with your business in more ways than ever before. In today's digital world, the web, mobile app, e-mail, phone, and live chat are all engagement channels they expect you to deliver - seamlessly.
Zendesk makes make delivering great multi-channel experiences easy.
Build Better Relationships
Our context-aware help desk software that helps businesses focus on the customer. Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first. Support teams often use a ticketing system to assign a number to every customer message. It's great for staying organized internally, but it's not a very personal experience for your customers. Better than help desk software, Front lets you manage support without the ticket numbers, so every customer gets a personal reply. The agent uses the help desk software to solve the issue as fast as possible. The customer receives your tickets response that looks like a friendly email. One hour after solving a ticket, your customer also receives a feedback request.
- Help Desk Software Ticketing Management: Help Desk Software enables the user to assign, prioritise and categorise tickets so that the user can keep track of them and consequently respond to them. The user can track, monitor and manage incoming customer support tickets from different channels in a single location.
- Work faster on tickets with HelpDesk and GitHub integration. Automate your work and save time on repetitive tasks.
Liveagenta Multichannel Help Desk Software Downloads
Learn how to get started with building a multi-channel support model. Download our guide.
Connect with customers in the moment
Watch how to get started with a multi-channel delivery model.
- • Boost agent productivity
- • Improve customer satisfaction
- • Set up new channels quickly
Learn how to deliver a personal, productive phone support experience to manage all customer conversations.
- • Develop goals for providing great phone support
- • Organize and optimize your phone support
- • Measure and improve the support you provide
Learn how adding a chat channel delivers a faster and a more personal way to engage with customers.
- • Manage customer experience and chat volume
- • Determine your staffing requirements
- • Train agents to chat effectively
Read how customers have increasing expectations around which channels they should be served over and how long response times should be.
The Le Tote Story
Le Tote embeds a help center and Zendesk Chat in their app to provide a great customer experience while keeping costs down
Learn more >The WeGoLook Story
WeGoLook implements a unique channel strategy for their different customer segments. See how they approach it.
Learn more >ZENDESK TRAINING
Get started with Zendesk training or advance your skills with Zendesk Support Certification.
Learn more >ZENDESK SUPPORT
Get help with a support question or ask a question from the community.
Learn more >
Liveagenta Multichannel Help Desk Software Windows 10
Connect with your customers and simplify your work with HelpDesk
Free 14-day trial Easy setup
Manage email communication
Discover HelpDesk’s features that simplify your email support. Create automated workflows to optimize your response time.
Add free users
Invite everyone from your team to HelpDesk. Pay only for the users who work with tickets.
Stay flexible
Change the number of agents anytime. Choose a plan that matches your current business needs.
Explore the benefits of a cloud help desk
See why cloud infrastructure is the best choice for an online service desk. Maximize security and system stability to always provide reliable support.
Lower your costs
Compared to on-site storage solutions, cloud computing is the most affordable option for companies of any size. Cut down on costs related to building your own help desk infrastructure.
Instant access
Cloud-based software is available anywhere, anytime. Open a browser on any device and start solving tickets right away. With HelpDesk’s web application you can work on desktop or mobile.
Effortless maintenance
There's no need to install any updates. When you log in, you always get the newest version of the application.
Maximum security
HelpDesk uses cloud infrastructure for extra security and instant backups. Your business data is encrypted and stored only in certified AWS data centers.
Scale your business with ease
As your business grows, you'll get more messages and requests from customers. With cloud infrastructure, scaling is not a problem. If you start getting more messages than usual, HelpDesk automatically adapts to the higher demand.
Set up your HelpDesk for free
Explore all the features and invite your team. The first 14 days are on us
Cancel anytime Easy setup
Store all messages in one place
Forward emails from customers to HelpDesk and manage your customer service process in an easy way. Create multiple mailboxes and teams to divide the tasks between different departments.
Organize your support mailboxQuickly resolve customer queries
Liveagenta Multichannel Help Desk Software Download
Try automated workflows for repetitive actions. Tasks you chose to automate will be done as usual but without your effort and focus. You're irreplaceable, so reduce unnecessary manual work and make great use of your time.
Try customer service automationGet your customers’ feedback
Let your customers tell you what they think about the quality of your support. Send custom feedback requests to build relationships with customers. Analyze feedback to learn what you can do to increase their satisfaction.
Get more customer feedbackBrowse online reports in real time
Use data to improve your customer service. Analyze your team performance and customer satisfaction. Take a look at ticket heatmap to discover at what time of the day your customers need your assistance the most.
Take a look at HelpDesk reportsStart with cloud-based HelpDesk in three simple steps
Skip the installation process and set up your HelpDesk online.
Enable multichannel communication
Add LiveChat integration to HelpDesk and see why tickets combined with chats are the most effective communication tools. Provide real-time support on chat and switch to tickets whenever needed.
Liveagenta Multichannel Help Desk Software Developer
Try HelpDesk for freeCloud help desk works on any device
Support your customers using desktop, tablet, or mobile. Solve tickets even if you’re not at the office. Log in, and get access to your HelpDesk wherever you are.
Try HelpDesk on mobile