As a point of info, I support one site with 80 Mac users with Outlook 2011 and an Exchange 2010 server, and by & large, they are all chugging along. HEAVY mail usage throughout every workday. So, no: Outlook for Mac should not be 'crashy' but it can happen with a corrupt database. Make sure your AV software.excludes. the Outlook database. Question: Q: Outlook Mac 2011 keeps crashing after Maverick installation More Less Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only.
Outlook for Mac 2011 is the mail application for Mac users. It allows users to send and receives emails as well as it allows to create notes, tasks and to store emails data. The stored data are in .olm file format. However, sometimes users encounter with hang or crashing issue at the startup of Outlook mail applications. So, how to fixOutlook for Mac 2011 crashes or hangs at startup. Well, need not worry at all, simply read this tutorial guide that will help you to resolve Microsoft office 2011 mac crashes on startup issue.
How to Fix Mac Outlook 2011 Crashes Or Hangs Problems At Startup?
Method #1: Exit all the Applications
To make sure that all applications are closed, simply follow the below steps:
- From the Menu just click on Force Quit or press the shortcut key Option – Esc.
- Now choose the open application one by one and click on Force Quit to close the program
Note – Before you force quit just save the data of respective application.
Now, try to open your Outlook for Mac 2011 application, if it works then its good, if it does not then follow the second method.
Method #2: Open Mac Outlook 2011 without Running Schedules or connecting to Mail Server
Open and access Mac Outlook 2011 without running schedules or without connecting to mail server help to identify whether you have entered the account setting correctly or due to the Send/Receive actions. For this follow the below mentioned steps:
- Open Outlook icon on the Dock by pressing the Shift key. It avoids Outlook from sending and receiving the email.
- After that, close the Outlook
- Now, you need to Open it.
Check if the Microsoft outlook mac 2011 crashes on startup problem is solved or not. If it is solved it’s good, if not then follow the below mentioned solution.
Method #3: Verify the Outlook Identity
Identity Folder is the folder where Outlook database is stored. If you move this Identity folder to any other place then it will automatically create the new folder. If the Outlook starts without any issue then the problem is in the database. Follow the below mentioned steps to fix Outlook for Mac 2011 crashes or hangs at startup issue:
- Exit all the application
- From the Go Menu Click on Home
- From Documents open Microsoft User Data
- Now drag Office 2011 Identity to the desktop
- Now again open the Outlook application.
If your Outlook application start without any issues or error then it is clear that the problem was due to Outlook database. Now repair the database and try again.
If you are still facing the same Outlook for mac 2011 crashes on startup issue then follow the next below way.
Method #4: Start Outlook in Safe Mode and Perform the Clean Startup
Even after trying the above three solutions if you still unable to solve Outlook for Mac 2011 crashes or hangs at startup, then you can try this. Simply you need to open your Outlook for Mac in the Safe Mode and do the Clean Startup. If your outlook 2011 for mac crashes on startup problem is not solved then follow the below method.
Method #5: Create New Outlook Account
Sometimes, your outlook account gets corrupted with the information provided by the users. In this case you can create a new account and start your Outlook.
Method #6: Remove The Outlook Preferences
Well, this way will help you to determine whether the issue is caused via damaged/ corrupted Outlook preferences. If so, then you need to move the preferences to desktop. To do so, follow the beneath steps:
Step 1: At first, you need to quit all the applications.
Step 2: Then, on a Go menu, you have make click on Home.
Step 3: Next, open your Library.
Please Note: The Library folder is unseen in the MAC OS X Lion. So, to show that folder, you need to hold down the OPTION key while clicking on Go menu.
Step 4: Open Preferences, and then drag the following files to the desktop:
- microsoft.outlook.database_daemon.plist
- microsoft.Outlook.plist
- microsoft.outlook.office_reminders.plist
- microsoft.outlook.database_utility.plist
- microsoft.Outlook.SyncServicesPreferences.plist
What If Your Outlook For Mac 2011 Data Gets Corrupt?
While performing above methods your Outlook data may get corrupted or it may be corrupted or damaged beforehand. So, in this case you can take help of OLM File Repair Tool to repair and recover Mac outlook data safely and securely. In most of the cases user face data loss in such condition also user can use this tool to restore their lost Outlook data.
So, you need to only download this effective software after fixing Outlook for Mac 2011 crashes or hangs at startup issue.
Below are the easy steps, following which you can easily fix corrupt outlook data and recover them with ease…
Steps to Recover And Restore Corrupt Outlook for Mac 2011 data
Step 1: Install OLM file Repair tool and launch it. Click on ‘Browse’ to select the corrupted or damaged OLM file and then start the repair process by clicking the ‘Start‘ button.
Step 2: The scan process will starts, which is indicated by the ‘Scanning OLM File’ status bar. Wait for scan process to complete.
Step 3: After the process is complete, the software would provide the detailed summary of the entire process which shows the number of recoverable mail objects.
Step 4: : Click on the “mail” icon to preview your recovered mail in which middle pane shows the mail in the selected mail folder from the left and right pane shows the content from middle pane.
Step 5: Click the ‘Address Book‘ icon to preview your recovered contacts in which middle pane shows all the contacts in the address book and right pane shows the details of the selected contact.
Step 6: Click the ‘Calendar‘ icon to preview your recovered Calendar notes in which middle pane shows all the calendar entries and the right pane shows the details of the selected entry.
Step 7: Click on ‘Notes‘ icon to preview your recovered notes. The middle pane will show all the notes which is available in your mailbox and right pane shows contents of the selected note.
Step 8: Click on ‘Task‘ icon to preview your recovered tasks in which middle pane will show the entire task in the mailbox and right pane will show the content of the selected task.
Step 9: Finally hit on the ‘Save Repaired File‘ to save the recovered mail objects.Select the destination path to save the recovered data and the file will be saved by the name-Main identity.rge.
Time to Verdict
Well, all the aforementioned solutions will definitely help you to troubleshoot “Outlook for Mac 2011 crashes or hangs at startup” problem.
But trying these methods can results your OLM files to be corrupted. In that case, you can try the best program that is OLM File Repair Tool after using the above steps to fix outlook 2011 mac crashes on startup.
If you liked this post, then do not forget to share to it with your friends and relatives. That’s all…
Jeff Tecsonis a senior technical writer at filerepairtool.net having over 5 years of experience. He has provided solutions related EDB file, OLM, PST Repair & many other email clients. Jeff holds a degree of Master’s in Computer Science from University of California, CA. Besides writing, he loves to play games, passionate about troubleshooting different technical problems and also wants to help people by providing best solutions in the industry.
-->Introduction
Outlook 2011 For Mac Keeps Crashing Imapfasrsun Mac
This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:
- Outlook stops responding (hangs).
- Outlook crashes even though you aren't actively using it.
- Outlook crashes when you start it.
Procedure
To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.
Step 1: Investigate possible issues caused by add-ins
Exit Outlook.
Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:
- If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
- If you're running Windows 7, click Start, type Run in the Search box, and then click Run.
Type Outlook /safe, and then click OK.
If the issue is fixed, click Options on the File menu, and then click Add-Ins.
Select COM Add-ins, and then click Go.
Click to clear all the check boxes in the list, and then click OK.
Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.
Step 2: Repair Office
- Open Control Panel, and then click Uninstall a program.
- In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.
Step 3: Run Outlook Diagnostics
Run the Outlook won't start automated diagnostics to fix the issues.
Note
Click Run when you're prompted by your browser.
If the tool doesn't resolve the issue, go to Windows or Look to start Microsoft Support and Recovery Assistant for Office 365 (SaRA).
On the first screen, select Outlook, and then select Next.
Select any of the following options, as appropriate, and then select Next:
- Outlook keeps hanging or freezing
- Outlook keeps crashing with a message 'Microsoft Outlook has stopped working'.
SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.
Outlook 2011 For Mac Setup
Step 4: Create a new Outlook profile
Note
If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.
Open Control Panel, and then click Mail.
Click Show Profiles.
Select the profile that you want to remove, and then click Remove.
Important
Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.
Click Add.
In the Profile Name box, type a name for the new profile.
Specify the user name, the primary SMTP address, and the password. Then, click Next.
You may receive the following message:
Allow this website to configure alias@domain server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.
When you're prompted, enter your logon credentials, and then click OK.
When Setup is finished, click Finish.
Step 5: Run SaRA Advanced Diagnostics before you contact Support
Outlook 2011 For Mac Keeps Crashing Imapfasrsun Windows 8
This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.
- Click Outlook Advanced Diagnostics.
- Click Run when you are prompted by your browser.
More information
Outlook For Mac
For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.
Microsoft Outlook 2011 For Mac
Still need help? Go to Microsoft Community.